Privacy Policy

Contents

• Introduction
• Data Controller
• Personal Data Processing
• Legal Bases
• Information We Collect
• How We Use Information
• Recipients and Processors
• Sources of Data
• International Transfers
• Data Retention
• Children's Data
• Your Rights
• How to Exercise Your Rights
• Automated Decision-Making
• Cookies
• Legal Documents
• Changes to This Policy
• Contact

Introduction

Sitters & Tutors ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Data Controller

1. Personal Data Processing

1.1 Consent to Personal Data Processing

The Client (data subject) provides free, informed, and specific consent to the processing of the following personal data:

• full name (first, middle, last);
• phone number;
• email address;
• service location address;
• information about children necessary for the provision of services (name, age, special considerations, etc.), if applicable.

1.1.2 Purposes of Processing Personal Data

• conclusion and performance of this agreement;
• organization of service delivery;
• maintaining communication with the Client;
• internal accounting and reporting.

1.1.3 Processing Activities

Processing includes the following activities: collection, recording, systematization, accumulation, storage, clarification (updating, modification), use, anonymization, blocking, deletion, or destruction of personal data.

1.1.4 Legal Bases for Processing

• necessity for the performance of a contract;
• consent of the data subject;
• compliance with legal obligations.

1.1.5 Client Rights

• withdraw consent to processing at any time;
• request access to their data, rectification, erasure, or restriction of processing;
• object to the processing of personal data;
• lodge a complaint with a supervisory authority in case of a violation of data protection rights.

1.1.6 Acknowledgment

The Client confirms that they have read the terms of this agreement and the Privacy Policy and gives voluntary consent to the processing of personal data in accordance with the requirements of the GDPR and Federal Law No. 152-FZ of July 27, 2006 “On Personal Data”.

Legal Bases

• Performance of a contract: delivering services and communicating with you.
• Consent: marketing communications, candidate screening, and other consent-based activities.
• Legitimate interests: security, fraud prevention, and service improvement.
• Legal obligations: compliance with tax, labor, and other laws.

Information We Collect

We collect information you provide directly to us and information we gather automatically when you use our services.

Personal Information You Provide

• Name, email address, and phone number
• Service preferences and requirements
• Employment and education history (for candidates)
• Background check information (where applicable)
• Communication preferences

Information We Collect Automatically

• IP address and browser information
• Pages visited and time spent on our site
• Referring website information
• Device and operating system information

How We Use Your Information

We use the information we collect for the following purposes:

• To provide and maintain our recruitment services
• To communicate with you about our services
• To match families with suitable domestic professionals
• To conduct background checks and verify references
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with your consent)

Information Sharing and Disclosure

We may share your personal information in the following situations:

• With potential employers or employees for matching purposes
• With background check providers for verification
• With legal authorities when required by law
• With service providers who assist in our operations
• In connection with a business transfer or acquisition

Sources of Data

• Directly from you via forms and communications on the site.
• From third parties with your consent (e.g., reference checks).
• Automatically when you use the site (technical data and cookies).

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

International Transfers

Where data is transferred outside your jurisdiction (e.g., EEA/UK/RU), we implement appropriate safeguards such as Standard Contractual Clauses (SCC) along with additional organizational and technical measures. Details: Read more.

Data Retention

• Contact form submissions: up to 12 months.
• Correspondence and operational records: up to 24 months.
• Reviews: until consent is withdrawn or deletion is requested.
• Technical logs and tokens: up to 30 days.

Your Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Restriction: Request restriction of processing
• Portability: Request transfer of your information
• Objection: Object to processing of your information

How to Exercise Your Rights

Send your request to privacy@sittersandtutors.com. We respond within 1 month (may be extended by 2 months for complex requests). To protect your data, we may request identity verification.

Children's Data

We process children’s data only when provided by a parent/legal guardian and strictly to the extent necessary to deliver the service.

Automated Decision-Making

We do not make decisions based solely on automated processing that produce legal effects or similarly significantly affect you.

Legal Documents

Cookies and Tracking

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

Changes to This Policy

We may update this Policy from time to time. We will notify you of any material changes via the website or email. The last updated date is shown at the top of this page.

Contact Information

If you have questions about this Privacy Policy or our data practices, please contact us: