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Privacy Policy

Last updated: 9 July 2026

Data controller: IE Svetlana Khavanova (Russia)
Address: Russia, Moscow
Data-protection contact: privacy@sittersandtutors.com

1. Processing of Personal Data

1.1. Consent to processing

The Client (data subject) gives their free, informed and specific consent to the processing of the following personal data:

  • full name;
  • phone number;
  • email address;
  • address of the place of service;
  • information about children needed to provide the service (name, age, particulars, etc.) — where applicable.

1.2. Purposes of processing

  • conclusion and performance of the contract;
  • organising the provision of services;
  • communicating with the Client;
  • internal record-keeping and reporting.

1.3. Actions with data

Processing includes: collection, recording, systematisation, accumulation, storage, updating, use, anonymisation, blocking, deletion or destruction of personal data.

1.4. Legal bases

  • Performance of the contract (Art. 6 GDPR / Art. 6 FZ‑152): providing services and communication.
  • Consent of the data subject: marketing messages, candidate checks and other consent-based actions.
  • Legitimate interests: security, fraud prevention, service improvement.
  • Legal obligations: tax, labour and other statutory requirements.

1.5. Client's rights

  • withdraw consent to processing at any time;
  • request access to, correction, deletion or restriction of processing of their data;
  • object to the processing of data;
  • lodge a complaint with a supervisory authority in case of a data-protection breach.

The Client confirms that they have read this Policy and give voluntary consent to the processing of personal data in accordance with the GDPR and Federal Law No. 152‑FZ of 27 July 2006 "On Personal Data".

2. Categories of recipients

To provide our services we may share data with trusted service providers:

  • Hosting and infrastructure: Vercel
  • Database: Supabase
  • Email and communication services: Gmail, Telegram
  • Payment gateway: Robokassa

3. Sources of data

  • directly from you — via forms and communications on the site;
  • from third parties with your consent (e.g. reference checks);
  • automatically when using the site (technical data and cookies).

4. International transfers

When transferring data outside your jurisdiction (e.g. EEA / UK / Russia) we apply appropriate safeguards: Standard Contractual Clauses (SCC) and additional organisational and technical measures.

5. Retention periods

  • form submissions — up to 12 months;
  • correspondence and operational data — up to 24 months;
  • reviews — until consent is withdrawn or a deletion request is made;
  • technical logs and tokens — up to 30 days.

6. Data requests

Send a request to privacy@sittersandtutors.com. We respond within 1 month (extendable by a further 2 months for complex requests). To protect your data we may ask you to confirm your identity.

7. Children's data

We process children's data only when provided by a parent / legal guardian and solely to the extent necessary to provide the services.

8. Automated decisions

We do not make decisions based solely on automated processing that produce legal effects concerning you or similarly significantly affect you.

9. Legal documents

Payment gateway offer agreement (Robokassa): download.

10. Cookies

We use cookies in the following categories:

  • Strictly necessary — required for the site to work.
  • Functional — improve the user experience.
  • Analytics — help us understand site usage.
  • Marketing — personalised advertising and measurement.

11. Changes to this Policy

We may update this Policy from time to time. We will notify you of any material changes via the site or by email. The date of the last update is shown at the top of the page.