Household · 9 June 2026

Welcoming Live-in Staff: A Guide to a Smooth Start

The first two weeks of a live-in placement shape the relationship that follows. A little preparation makes all the difference between a hesitant start and an effortless partnership.

Prepare their space

Privacy and comfort are essential. Ensure their accommodation is clean, well-equipped and genuinely their own. A welcoming room signals respect — and respected staff stay longer.

Write it down

A simple household manual prevents misunderstandings: daily routines, family preferences, dietary needs, emergency contacts and house rules. Clarity is a kindness.

Agree the essentials early

• Working hours, days off and overtime expectations
• How time off and holidays are requested
• Confidentiality and household privacy
• How feedback will be shared, in both directions

Give it time

Even an outstanding professional needs a few weeks to learn your rhythms. Schedule a friendly check-in at the end of week one and week two. Small adjustments now prevent friction later.

The households that retain staff for years are not the grandest — they are the most considerate.

A good agency stays involved through onboarding, ready to support both family and candidate as the placement settles.

That’s how we work — from the first shortlist to a placement that settles in. See our approach.